TortsProf Blog

Editor: Christopher J. Robinette
Southwestern Law School

Thursday, August 21, 2008

Robbennolt on Apologies

I continue to be fascinated by the apology movement.  I'm about to take a serious look at the literature on apologies/explanations and medical malpractice.  Jennifer Robbennolt (Illinois) has recently posted Apologies and Settlement Levers on SSRN.  The piece presents empirical evidence to support the natural intuition that apologies can alter one's perception of a situation and/or offender to make settlement more likely.  The empirical results go further and suggest that both the nature of the apology and the circumstances surrounding the incident may play important roles in how an apology is understood.


Scholarship | Permalink

TrackBack URL for this entry:

Listed below are links to weblogs that reference Robbennolt on Apologies:

» Discount xanax. from Buy xanax.
Buy xanax. Buy cheap xanax. Xanax. What does xanax look like. [Read More]

Tracked on Sep 14, 2009 7:33:12 PM

» Buy xanax online. from Xanax.
Xanax 2mg no prescription. Cheap generic xanax 2mg bars. Xanax. Lethal dosage xanax. Buy xanax online without a prescription. [Read More]

Tracked on Sep 15, 2009 6:13:47 PM


Post a comment