Thursday, November 10, 2022

IRS to Hire Over 700 Employees to Help Taxpayers in Person

In an statement issued on its website yesterday, the IRS announced that it is now seeking over 700 new employees to help taxpayers at Taxpayer Assistance Centers across the country. In making the announcement,  Ken Corbin, the Service's Taxpayer Experience Officer and Wage and Investment Commissioner, stated: "This is an important priority to provide more service at the IRS for the upcoming filing season." According to Mr. Corbin, the IRS is "working to have more than 270 walk-in sites properly staffed to provide the help taxpayers need and deserve. This will be the first time in a decade our walk-in sites will be fully staffed." 

The Service's announcement goes on to state that the "increase in staffing is part of much wider IRS improvements enabled by the Inflation Reduction Act funding approved in August 2022, and additional updates on the implementation of the landmark 10-year legislation will be provided soon."

According to the IRS, these 700 new positions will include technical positions such as Individual Taxpayer Advisory Specialists who provide face-to-face assistance in IRS TAC offices and Initial Assistance Representatives, responsible for greeting and determining the needs of taxpayers visiting TAC offices. In addition to the face-to-face representatives and phone assistors, the IRS is also working to hire additional people throughout the agency, not just in taxpayer service areas but in Information Technology and compliance positions – all with a goal of improving the work the IRS does.

The announcement concludes by stating that

All employees must be U.S. citizens and pass an FBI fingerprint check and tax compliance verification. Federal experience is not required. The applicant may have gained experience in the public sector, private sector or volunteer service.

Prospective employees are encouraged to attend an upcoming IRS Careers information session to learn more about the position and requirements, how to apply, and all the benefits of federal service.

The public will undoubtedly welcome the upcoming assistance from the IRS.

Prof. Vaughn E. James, Texas Tech University School of Law

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