Media Law Prof Blog

Editor: Christine A. Corcos
Louisiana State Univ.

Friday, June 24, 2016

Senate SubCommittee Report Reveals Some Cable and Satellite Companies Have Overcharged Customers

The Subcommittee on Investigations of the United States Senate Permanment Subcomittee on Investigations Committee on Homeland Security and Governmental Affairs has issued a report on the activities of some cable and satellite companies indicating that they have overcharged their customers for services because of "billing errors" or other problems, and haven't "proactively" refunded those charges. Companies named including Time Warner and Charter Communications. As a result of the subcommittee investigation, the companies made changes in their billing and notification practices, which are noted in the report.


More here from Variety.

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