Massachusetts on Creating Client Relations By Linking an Email To a Website

Posted by Alan Childress

The Massachusetts bar has issued a new advisory opinion on the ethical implications (and duties to potential "clients") of having a website that links to an email address.  The story here from Goodwin Procter's Doug Cornelius, a real estate attorney in Boston, from his KM Space Blog.  Email sent via the firm's website creates duties of confidentiality different from purely-unsolicited emails, and may even disqualify the firm under conflict of interest rules.  Doug recommends a disclaimer.