Family Law Prof Blog

Editor: Margaret Ryznar
Indiana University
Robert H. McKinney School of Law

Friday, March 2, 2018

Mass. DOR Blames Computer System for Delayed Child Support Payments

From The Boston Globe:

The state Department of Revenue, already under fire for a data breach of sensitive tax information, acknowledged Thursday that it has failed to deliver timely child support payments to about 1,500 parents in Massachusetts since the beginning of the year.

Revenue officials blamed the problem on a faulty computer system implemented in January and said it affected only a tiny percentage of the state’s 160,000 child support recipients. The Baker administration vowed to have the problem mostly fixed by this weekend.

But union officials who represent revenue workers say the issues appear more widespread than the department acknowledges and have disproportionately affected poor parents, many of them single mothers, who are struggling without the child support they are owed.

Read more here.

| Permalink


Unfortunately I am a custodial parent who is not receiving my payments from D.O.R.... I've contacted them numerous times and all they tell me is the problem will be fixed shortly. It's been about a month since I've received a payment. The non-custodial parent has the payments taken from his check and yet I have not received any payments. This is not ok..

Posted by: Darlene Brown | Apr 30, 2018 7:55:51 PM

Post a comment