ContractsProf Blog

Editor: Jeremy Telman
Oklahoma City University
School of Law

Tuesday, June 30, 2015

Weekly Top Tens from the Social Science Research Network

SSRNSSRN Top Downloads For Contracts & Commercial Law eJournal
RECENT TOP PAPERS 

RankDownloadsPaper Title
1 204 A Crib Sheet for Contracts Profs 
Victor P. Goldberg 
Columbia Law School 
2 158 The Influence of Comparative Law on the English Law of Obligations 
Andrew Burrows 
University of Oxford - Faculty of Law 
3 138 The Law, Economics, and Psychology of Manipulation 
Eric A. Posner 
University of Chicago - Law School 
4 135 After the Revolution: An Empirical Study of Consumer Arbitration 
David Horton and Andrea Cann Chandrasekher 
University of California, Davis - School of Law and University of California, Davis - School of Law 
5 134 Freedom to Tinker 
Pamela Samuelson 
University of California, Berkeley - School of Law 
6 133 Pluralistic Legal Theories: In Search of a Common Denominator 
Ronen Perry 
University of Haifa - Faculty of Law 
7 119 Facilitating Incomplete Contracts 
Wendy Netter Epstein 
DePaul University - College of Law 
8 88 Reinterpreting the Status-Contract Divide: The Case of Fiduciaries 
Hanoch Dagan and Elizabeth S. Scott 
Tel Aviv University - Buchmann Faculty of Law and Columbia University - Law School 
9 83 The Consumer Financial Protection Bureau and the Quest for Consumer Comprehension 
Lauren E. Willis 
Loyola Law School Los Angeles 
10 81 A Theory of Global Trade Law and the WTO 
Panagiotis Delimatsis 
Tilburg Law and Economics Center (TILEC) 

SSRN Top Downloads For LSN: Contracts (Topic)
RECENT TOP PAPERS 

RankDownloadsPaper Title
1 242 Two Cheers for Corporate Experimentation: The A/B Illusion and the Virtues of Data-Driven Innovation 
Michelle N. Meyer 
Union Graduate College - Icahn School of Medicine at Mount Sinai Bioethics Program 
2 204 A Crib Sheet for Contracts Profs 
Victor P. Goldberg 
Columbia Law School 
3 158 The Influence of Comparative Law on the English Law of Obligations 
Andrew Burrows 
University of Oxford - Faculty of Law 
4 138 The Law, Economics, and Psychology of Manipulation 
Eric A. Posner 
University of Chicago - Law School 
5 135 After the Revolution: An Empirical Study of Consumer Arbitration 
David Horton and Andrea Cann Chandrasekher 
University of California, Davis - School of Law and University of California, Davis - School of Law 
6 133 Pluralistic Legal Theories: In Search of a Common Denominator 
Ronen Perry 
University of Haifa - Faculty of Law 
7 119 Facilitating Incomplete Contracts 
Wendy Netter Epstein 
DePaul University - College of Law 
8 88 Reinterpreting the Status-Contract Divide: The Case of Fiduciaries 
Hanoch Dagan and Elizabeth S. Scott 
Tel Aviv University - Buchmann Faculty of Law and Columbia University - Law School 
9 80 What We Know About Contract Law and Transacting in the Marketplace – A Review Essay 
John Gava 
Adelaide Law School 
Last Revised: 19 May 2015
10 77 Rethinking Promissory Estoppel 
Eric Alden 
Northern Kentucky University, Chase College of Law 

 

 

June 30, 2015 in Recent Scholarship | Permalink

Monday, June 29, 2015

SCOTUS decision on the Spiderman Contract

Given the major U.S. Supreme Court opinions that were released last week, it's no surprise that the one involving contracts, Kimble v. Marvel Entertainment, LLC, didn't make the headlines.  The case involved an agreement for the sale of a patent to a toy glove which allowed Spidey-wannabes to role play by shooting webs (pressurized foam) from the palm of their hands.  Kimble had a patent on the invention and met with an affiliate of Marvel Entertainment to discuss his idea --in Justice Elena Kagan's words--for "web-slinging fun."  Marvel rebuffed him but then later, started to sell its own toy called the "Web Blaster" which, as the name suggests, was similar to Kimble's.  Kimble sued and the parties settled.  As part of the settlement, the parties entered into an agreement that required Marvel to pay Mr. Kimble a lump sum and a 3% royalty from sales of the toy.  As Justice Kagan notes:

"The parties set no end date for royalties, apparently contemplating that they would continue for as long as kids want to imitate Spider-Man (by doing whatever a spider can)*."

It wasn't until after the agreement was signed that Marvel discovered another Supreme Court case, Brulotte v. Thys Co. 379 U.S. 29 (1964) which held that a patent license agreement that charges royalties for the use of a patented invention after the expiration of its patent term is "unlawful per se."  Neither party was aware of the case when it entered into the settlement agreement.  Marvel, presumably gleeful with its discovery, sought a declaratory judgment to stop paying royalties when Kimble's patent term expired in 2010.

In a 6-to-3 opinion written by Justice Kagan (which Ronald Mann dubs the "funnest opinion" of the year), the Court declined to overrule Brulotte v. Thys, even though it acknowledged that there are several reasons to disagree with the case.  Of interest to readers of this blog, the Court stated:

"The Brulotte rule, like others making contract provisions unenforceable, prevents some parties from entering into deals they desire."

In other words, the intent of the parties doesn't matter when it runs afoul of federal law.  Yes, we already knew that, but in cases like this - where the little guy gets the short end - it might hurt just the same to hear it.  In the end, the Court viewed the case as more about stare decisis than contract law and it was it's unwillingness to overrule precedent that resulted in the ruling.

Yet, I wonder whether this might not be a little more about contract law after all.  The Court observed in a footnote that the patent holder in Brulotte retained ownership while Kimble sold his whole patent.  In other words, Brulotte was a licensing agreement, while Kimble was a sale with part of the consideration made in royalties. This made me wonder whether another argument could have been made by Kimble. If Kimble sold his patent rights in exchange for royalty payments, and those royalty payments are unenforceable, could he rescind the agreement?  If the consideration for the sale turns out to be void ("invalid per se"), was the agreement even valid?  The question is probably moot now given the patent has expired....or is it?  Although Kimble did receive royalty payments during the patent term, he presumably agreed to a smaller upfront payment and smaller royalty payments in exchange for the sale of the patent because he thought he would receive the royalty payment in perpetuity.  So could a restitution argument be made given that he won't be receiving those royalty payments and the consideration for the sale of the patent has turned out to be invalid?

 

 *Yes, I made an unnecessary reference to the Spiderman theme song so that it would run through your head as you read this - and maybe even throughout the day.

 

 

June 29, 2015 in Current Affairs, Famous Cases, In the News, Recent Cases | Permalink | Comments (2)

More Bad News on the Privacy Front

Surveillance_camerasJed Rubenfeld declared the end of privacy in an article that appeared in Stanford Law Review in 2008.  Around the same time, Danial Solove explored the role of social media in eroding privacy in Scientific American. National Public Radio introduced a series on the end of privacy back in 2009.  In January, Science Magazine devoted a special issue to the end of privacy.

But all is not lost!  Contracts can protect our privacy, and corporations routinely agree to privacy policies that restrict their right to sell or otherwise transfer or share the private information they collect when their customers use their services.

Such contractual provisions can protect consumers . . . unless the company itself is sold or transferred to (merged into) another company.  Then the private information that the company has collected just becomes another asset that can get sold off like any other asset.  So says a report in today's New York Times.  About 85% of the privacy policies of companies reviewed (including Amazon, Apple, Facebook, Google, LinkedIn and Hulu) provide that "the company might transfer users' information in case of a merger, acquisition, bankruptcy, asset sale or other transaction . . . "

D'oh!

June 29, 2015 in E-commerce, In the News | Permalink | Comments (0)

Wednesday, June 24, 2015

Weekly Top Tens from the Social Science Research Network

SSRNSSRN Top Downloads For Contracts & Commercial Law eJournal
RECENT TOP PAPERS 

RankDownloadsPaper Title
1 184 A Crib Sheet for Contracts Profs 
Victor P. Goldberg 
Columbia Law School 
2 180 The Validity of Restraints on Alienation in an Oil and Gas Lease 
Luke Meier and Rory M. Ryan 
Baylor University - Law School and Baylor University - Law School 
3 157 Lex Mercatoria 
Gralf-Peter Calliess 
University of Bremen - Faculty of Law 
4 150 The Influence of Comparative Law on the English Law of Obligations 
Andrew Burrows 
University of Oxford - Faculty of Law
5 133 Freedom to Tinker 
Pamela Samuelson 
University of California, Berkeley - School of Law 
6 130 Pluralistic Legal Theories: In Search of a Common Denominator 
Ronen Perry 
University of Haifa - Faculty of Law 
7 117 Facilitating Incomplete Contracts 
Wendy Netter Epstein 
DePaul University - College of Law 
8 107 After the Revolution: An Empirical Study of Consumer Arbitration 
David Horton and Andrea Cann Chandrasekher 
University of California, Davis - School of Law and University of California, Davis - School of Law 
9 103 The Law, Economics, and Psychology of Manipulation 
Eric A. Posner 
University of Chicago - Law School 
10 96 The Forum Selection Defense 
Stephen E. Sachs 
Duke University School of Law 

SSRN Top Downloads For LSN: Contracts (Topic)
RECENT TOP PAPERS

RankDownloadsPaper Title
1 216 Two Cheers for Corporate Experimentation: The A/B Illusion and the Virtues of Data-Driven Innovation 
Michelle N. Meyer 
Union Graduate College - Icahn School of Medicine at Mount Sinai Bioethics Program 
2 184 A Crib Sheet for Contracts Profs 
Victor P. Goldberg 
Columbia Law Schoo
3 157 Lex Mercatoria 
Gralf-Peter Calliess 
University of Bremen - Faculty of Law 
4 150 The Influence of Comparative Law on the English Law of Obligations 
Andrew Burrows 
University of Oxford - Faculty of Law 
5 130 Pluralistic Legal Theories: In Search of a Common Denominator 
Ronen Perry 
University of Haifa - Faculty of Law 
6 117 Facilitating Incomplete Contracts 
Wendy Netter Epstein 
DePaul University - College of Law
7 107 After the Revolution: An Empirical Study of Consumer Arbitration 
David Horton and Andrea Cann Chandrasekher 
University of California, Davis - School of Law and University of California, Davis - School of Law 
8 103 The Law, Economics, and Psychology of Manipulation 
Eric A. Posner 
University of Chicago - Law School 
9 96 The Forum Selection Defense 
Stephen E. Sachs 
Duke University School of Law 
10 86 Reinterpreting the Status-Contract Divide: The Case of Fiduciaries 
Hanoch Dagan and Elizabeth S. Scott 
Tel Aviv University - Buchmann Faculty of Law and Columbia University - Law School 

June 24, 2015 in Recent Scholarship | Permalink

Tuesday, June 23, 2015

PayPal's New Agreement and the FCC

Last week, the Federal Communications Commission acted to approve a number of proposals that update the TCPA (Telephone Consumer Protection Act), popularly known as the  "Do Not Call" law that prohibits companies from interrupting consumers' dinner time conversations with pesky telemarketing calls.  They closed a number of existing loopholes and clarified that phone companies can now block robocalls and robotexts to cell phones. The ruling also makes it easier for consumers who have previously consented to withdraw consent. 

So what does this have to do with contracts?  We all know how easy it is to consent to online terms.  PayPal does, too.  PayPal recently informed its customers that it was unilaterally amending its User Agreement.  As anyone reading this blog knows, there are serious problems with unilateral modification clauses, especially in the context of wrap contracts that nobody reads.  Yet, some courts have found that these clauses are enforceable (others have found they are not because they lack consideration and/or notice/assent).  PayPal's recent announced modifications caught the attention of the Federal Communications Commission.  The FCC Chief expressed concern that PayPal's prospective agreement may run afoul of federal law.  The TCPA requires express written consent before any company can make annoying prerecorded telemarketing calls to consumers.  The written consent, however, isn't the ridiculous version of consent that suffices as contractual consent in some courtrooms.  There are certain requirements including that the agreement be "clear and conspicuous" and that the person is "not required to sign the agreement...as a condition of purchasing the property, goods, or services."  In other words, it can't be a "take it or leave it" situation.  Pay Pal's amended User Agreement, however, appears to contain "take-it-or-leave-it" language as it doesn't indicate how customers may refuse to consent to receive calls without having their account shut down.  Furthermore, unlike contract law where blanket assent is okay, blanket consent is not okay under the FCC rules.  (This blog post provides a nice overview of the issues and also notes that eBay (PayPal's soon-to-be former parent) encountered similar problems with the New York Attorney General). 

PayPal's agreement is not the only reason the FCC acted last week, but as Bob Sullivan points out in this post here, it may have been the reason it acted so quickly.  Expect to see an updated version of PayPal's agreement in the near future.

 

 

 

June 23, 2015 in Current Affairs, In the News, Miscellaneous, Web/Tech | Permalink | Comments (0)

Monday, June 22, 2015

New Scholarship from Jeff Lipshaw

JlipshawFriend of the blog, Jeff Lipshaw (Suffolk Law) has a new article available for download on SSRN.

Here is the abstract:

This essay is a reflection on the gap between the real-life practice of contract law and some of the academic theory that tries to explain it. I define “lexical opportunism” as an adversary’s clever lawyering, using contractual text of a complex business arrangement, ironically as devoid of thoughtful drafting or close negotiation as the boilerplate in a consumer contract, but which, when turned into a legal theory, creates a potential for staggering liability beyond all common sense. A multi-billion lawsuit, recently settled, serves as an example, and triggers my discussion of (a) what it means to engage in theoretical assessment in contract law, (b) how the justification of contract law by way of inhibiting economic opportunism is based on the simplest examples, rather than the kind of contract discourse found in any real-world contract worth spending millions to litigate, and (c) how normative theory based on upholding the moral sanctity of promise keeping evaporates when the parties disagree about the meaning of their promises. I argue that both economic and moral theories about contract law fail to account for issues in the use of language and depend on the naïve adoption of the correspondence theory of truth. The nature of language permits opportunism, and the only check on it is the desire, from whatever motivation, not to be opportunistic. I conclude with what I hope are some constructive thoughts about the appropriate use of theory in lawyering, and thereby mitigate my skepticism whether any single theory or discipline is capable of meaningful explanation or prediction about lexical opportunism.

 

June 22, 2015 in Contract Profs, Recent Scholarship | Permalink

Thursday, June 18, 2015

Uber Is the New Britney Spears

We used to count on Britney Spears as the leading source for blog fodder.  Move aside Britney.  Uber just passed you by.  We have two new Uber stories just in California alone.

First, last week the District Court for the Northern District of California issued its opinion in Mohamed v. Uber Technologies.  Paul Mollica of the Employment Law Blog called that decision a "blockbuster," because it ruled Uber's arbitration agreement with its drivers unconscionable and therefore unenforceable.  The opinion is very long, so we will simply bullet point the highlights.  With respect to contracts entered into in 2013, the court found:

  • Valid contracts were formed between plaintiffs and Uber, notwithstanding plaintiffs' claims that they never read the agreements and that doing so was "somewhat onerous";
  • While Uber sought to delegate questions of enforceability to the arbiter, the court found that its attempt to do so was not "clear and unmistakable" as the contract included a provision that "any disputes, actions, claims or causes of action arising out of or in connection with this Agreement or the Uber Service or Software shall be subject to the exclusive jurisdiction of the state and federal courts located in the City and County of San Francisco, California"; 
  • In the alternative, the agreement was unconscionable and therefore unenforceable;
  • The procedural unconscionability standard of "oppression," generally assumed in form contracting, was not overcome in this instance by an opt-out clause; the opt-out was inconspicuous and perhaps illusory;
  • The procedural unconscionability standard of "surprise" was also met because the arbitration provision was "hidden in [Uber's] prolix form" contract; and
  • Uber's arbitration provisions are substantively unconscionable because the arbitration fees create for some plaintiffs an insuperable bar to the prosecution of their claims.

The court acknowledged that the unconscionability question was a closer question with respect of the 2014 contracts but still found them both procedurally and substantively unconscionable.

There is much more to the opinion, but that is the basic gist.

Eric GoldmanIn other news, as reported in The New York Times here, the California Labor Commissioner's Office issued a ruling earlier this month in which it found that Uber drivers are employees, not independent contractors as the company claims.  The (mercifully short!) ruling can be found here through the good offices of Santa Clara Law Prof, Eric Goldman (pictured).

The issue arose in the context of a driver seeking reimbursement for unpaid wages and expenses.  The facts of the case are bizarre and don't seem all that crucial to the key finding of the hearing officer.  Although plaintiff''s claim was dismissed on the merits, Uber has appealed, as it cannot let the finding that its drivers are employees stand.

But the finding is a real blockbuster, especially as Uber claims that similar proceedings in other states have resulted in a  finding that Uber drivers are independent contractors.  Here's the key language from the ruling:

    Defendants hold themselves out to as nothing more than a neutral technological platform, designed simply to enable drivers and passengers to transact the business of transportation.  The reality, however, is that Defendants are involved in every aspect of the operation.  Defendants vet prospective drivers . . . Drivers cannot use Defendants' application unless they pass Defendants' background and DMV checks

Meredith    Defendants control the tools the drivers use . . . Defendants monitor the Transportation Drivers' approval ratings and terminate their access to the application if the rating falls below a specific level (4.6 stars).

As the Times points out,  few people would choose to be independent contractors if they had the option to be employees.  Our former co-blogger Meredith Miller has written about similar issues involving freelancers, and we blogged about it here.  So far, it appears that five states have declared that Uber drivers are independent contractors, while Florida has joined California in finding them to be employees.  For more on the implications of this ruling, you can check out this story in Forbes, featuring insights from friend of the blog, Miriam Cherry.

June 18, 2015 in In the News, Recent Cases, Travel, Web/Tech | Permalink | Comments (0)

Wednesday, June 17, 2015

Sign of the Times - The Post-Prom Waiver

The New York Times had an article in last weekend's Style section about the post-prom waiver.  Apparently, in some suburbs, liability conscious parents and schools hosting a post-prom after party are asking teenagers and their parents to sign a waiver.   My initial reaction was, Really?  Has it come to this?  But the more I thought about it, I could understand why some schools and parent- hosts might think it was a good idea. I did a quick search of "post prom waivers" and it seems that they serve several purposes. 

First, they waive liability.  The waiver would probably not be enforceable to stop lawsuits based upon negligence -- none of the ones I found even sought release for negligent acts on the part of the host - and certainly would not be effective to bar suits claiming gross negligence or recklessness on the part of the host.  They generally did not overreach by which I mean they did not seek to waive liability for everything under the sun (like this Borat release). 

Second, and related to the waiver, was an assumption of the risk clause.  This requires the student and the student's parent to knowingly and voluntarily assume the risk of harm relating to the student's participation in post-prom activities.  It seems as though post-prom activities have become much more active than when I was in high school - I found parties where there are extreme sports challenges and what looked like sumo wrestling!(?)  The waivers also contained a medication release form, which given the laws in this area, is a prudent measure.

Third, and most useful, all the post-prom waivers I found established guidelines or rules of conduct.  These clearly outline the school's (or host's) expectations for student behavior as well as parental responsibilities.  They establish, for example, whether the event is a "lock-in" (meaning the students can't leave the premises) and the rules regarding pick-up times and who may attend the event.  Given this is prom night, they also set out very clearly the expectations regarding drugs and alcohol - i.e. there will be NONE of that.  Students and parents know that drugs and alcohol are not allowed, but putting this in the waiver allows the conversation to happen.  More importantly, I think, it communicates to them that the school is not messing around. The language tends to be very express that illegal activity will not be tolerated and police will be called.  Some people may think these types of reminders (and other disclosures) are not useful.  I think it depends upon the disclosure.  In a post-prom waiver, where the students and parents will be reading it for useful information, such as what to bring, etc, it reinforces expectations and allows parents to set up their own rules in the event the student breaks the school rules (i.e. no leaving the house all summer if I have to bail you out of jail at 3am...)   All the waivers I read were also short and, for the most part, clearly written.

Finally, there are the indemnity type clauses.  Unlike exculpatory clauses (which free the school/host from liability), an indemnity clause makes the student responsible for harm caused to others.  Most of the ones I saw seemed fine - they required the students/parents to assume responsibility for any damages they caused.  Again, I don't think this gives the host any more rights than they would otherwise have since you are generally liable for any property damage that you cause.  It is useful, however, for setting expectations for conduct.  Sure, you might have to check some of your wild physical activity -  no whirling dervish dancing around the Ming vases - but from the host's point of view, understandable.  It's also useful for setting expectations after you break the vase.  You can't pretend it's unfair that you have to pay for it because you knew in advance.  Kind of like those "You break it, you buy it," signs in stores.

I'm still not convinced that these waivers are a good idea although I don't think they are necessarily a bad idea as long as they are clearly written, short and, most of all, reasonable and limited in scope.  It's unclear whether they will be enforceable, and again, I think it depends upon how reasonable they are in terms of scope and  process (they are signed well in advance of the event and both the student and a parent/guardian must sign it).  Given our litigious and form contracting society, I don't think they are going away.

 

June 17, 2015 in In the News, Miscellaneous, True Contracts | Permalink | Comments (0)

Tuesday, June 16, 2015

Weekly Top Tens from the Social Science Research Network

SSRNSSRN Top Downloads For Contracts & Commercial Law eJournal
RECENT TOP PAPERS 

RankDownloadsPaper Title
1 220 M&A Contracts: Purposes, Types, Regulation, and Patterns of Practice 
John C. Coates, IV 
Harvard Law School 
2 178 The Validity of Restraints on Alienation in an Oil and Gas Lease 
Luke Meier and Rory M. Ryan 
Baylor University - Law School and Baylor University - Law School 
3 150 Lex Mercatoria 
Gralf-Peter Calliess 
University of Bremen - Faculty of Law 
4 146 A Crib Sheet for Contracts Profs 
Victor P. Goldberg 
Columbia Law School 
5 140 The Influence of Comparative Law on the English Law of Obligations 
Andrew Burrows 
University of Oxford - Faculty of Law 
6 126 Freedom to Tinker 
Pamela Samuelson 
University of California, Berkeley - School of Law 
7 124 Pluralistic Legal Theories: In Search of a Common Denominator 
Ronen Perry 
University of Haifa - Faculty of Law 
8 109 Facilitating Incomplete Contracts 
Wendy Netter Epstein 
DePaul University - College of Law 
9 93 The Forum Selection Defense 
Stephen E. Sachs 
Duke University School of Law 
10 82 Online Consumer Contracts: No One Reads, But Does Anyone Care? 
Shmuel I. Becher and Tal Zarsky 
College of Management (Israel) - School of Law and University of Haifa - Faculty of Law 

SSRN Top Downloads For LSN: Contracts (Topic)
RECENT TOP PAPERS 

RankDownloadsPaper Title
1 150 Lex Mercatoria 
Gralf-Peter Calliess 
University of Bremen - Faculty of Law 
2 146 A Crib Sheet for Contracts Profs 
Victor P. Goldberg 
Columbia Law School 
3 137 The Influence of Comparative Law on the English Law of Obligations 
Andrew Burrows 
University of Oxford - Faculty of Law 
4 124 Pluralistic Legal Theories: In Search of a Common Denominator 
Ronen Perry 
University of Haifa - Faculty of Law 
5 109 Facilitating Incomplete Contracts 
Wendy Netter Epstein 
DePaul University - College of Law 
6 93 The Forum Selection Defense 
Stephen E. Sachs 
Duke University School of Law 
7 89 Two Cheers for Corporate Experimentation: The A/B Illusion and the Virtues of Data-Driven Innovation 
Michelle N. Meyer 
Union Graduate College - Icahn School of Medicine at Mount Sinai Bioethics Program 
8 82 Online Consumer Contracts: No One Reads, But Does Anyone Care? 
Shmuel I. Becher and Tal Zarsky 
College of Management (Israel) - School of Law and University of Haifa - Faculty of Law 
9 77 What We Know About Contract Law and Transacting in the Marketplace – A Review Essay 
John Gava 
Adelaide Law School 
10 71 Rethinking Promissory Estoppel 
Eric Alden 
Northern Kentucky University, Chase College of Law 

 

June 16, 2015 | Permalink

Monday, June 15, 2015

Weekly News Roundup

CoyotesTwo years ago, the National Hockey League's Phoenix (Arizona) Coyotes signed a 15-year lease on a facility in Glendale, Arizona.  Now, the city is claiming a right to terminate the lease because of an alleged conflict of interest that has arisen affecting the team's former legal counsel.  ESPN has the story here.  According to ESPN, the city does not really want the team to leave; it just wants to negotiate a more favorable deal.  

Eric Wemple of The Washington Post reports here on the latest troubles experienced by Al Jazeera American (AJAM).  Shannon High-Bassalik, who served as AJAM's Senior Vice President of Programming and Documentaries, is suing for breach of contract, discrimination and retaliation.  She alleges that the network promotes proclaims neutrality but actually pushes a pro-Arab, anti-Israel perspective.  High-Bassalik claims that she was terminated for objecting to AJAM's racist and misogynist practices.

We reported a couple of months ago about suits brought by students, parents and alumni challenging the closing of Sweet Briar College.  Today, we note that according to this report in the Lynchburg, VA News & Advance, faculty are challenging the propriety of the closing as well.  Plaintiff faculty members are seeking a declaratory judgment that there is no financial emergency justifying the closing of the college.  They allege the the college would breach faculty contracts by closing.  The seek monetary damages and orders requiring the reinstatement of the faculty plaintiffs.

June 15, 2015 in In the News, Sports | Permalink | Comments (0)

Tuesday, June 9, 2015

Weekly Top Tens from the Social Science Research Network

SSRNSSRN Top Downloads For Contracts & Commercial Law eJournal
RECENT TOP PAPERS 

RankDownloadsPaper Title
1 210 M&A Contracts: Purposes, Types, Regulation, and Patterns of Practice 
John C. Coates, IV 
Harvard Law School 
2 175 The Validity of Restraints on Alienation in an Oil and Gas Lease 
Luke Meier and Rory M. Ryan 
Baylor University - Law School and Baylor University - Law School 
3 143 Lex Mercatoria 
Gralf-Peter Calliess 
University of Bremen - Faculty of Law 
4 129 A Crib Sheet for Contracts Profs 
Victor P. Goldberg 
Columbia Law School 
5 120 Freedom to Tinker 
Pamela Samuelson 
University of California, Berkeley - School of Law 
6 119 Pluralistic Legal Theories: In Search of a Common Denominator 
Ronen Perry 
University of Haifa - Faculty of Law 
7 103 The Influence of Comparative Law on the English Law of Obligations 
Andrew Burrows 
University of Oxford - Faculty of Law 
8 97 Facilitating Incomplete Contracts 
Wendy Netter Epstein 
DePaul University - College of Law 
9 89 The Forum Selection Defense 
Stephen E. Sachs 
Duke University School of Law 
10 75 Online Consumer Contracts: No One Reads, But Does Anyone Care? 
Shmuel I. Becher and Tal Zarsky 
College of Management (Israel) - School of Law and University of Haifa - Faculty of Law 

SSRN Top Downloads For LSN: Contracts (Topic)
RECENT TOP PAPERS 

RankDownloadsPaper Title
1 143 Lex Mercatoria 
Gralf-Peter Calliess 
University of Bremen - Faculty of Law 
2 129 A Crib Sheet for Contracts Profs 
Victor P. Goldberg 
Columbia Law School 
3 119 Pluralistic Legal Theories: In Search of a Common Denominator 
Ronen Perry 
University of Haifa - Faculty of Law 
4 103 The Influence of Comparative Law on the English Law of Obligations 
Andrew Burrows 
University of Oxford - Faculty of Law 
5 97 Facilitating Incomplete Contracts 
Wendy Netter Epstein 
DePaul University - College of Law
6 89 The Forum Selection Defense 
Stephen E. Sachs 
Duke University School of Law 
7 86 Two Cheers for Corporate Experimentation: The A/B Illusion and the Virtues of Data-Driven Innovation 
Michelle N. Meyer 
Union Graduate College - Icahn School of Medicine at Mount Sinai Bioethics Program 
8 75 Online Consumer Contracts: No One Reads, But Does Anyone Care? 
Shmuel I. Becher and Tal Zarsky 
College of Management (Israel) - School of Law and University of Haifa - Faculty of Law 
9 68 Rethinking Promissory Estoppel 
Eric Alden 
Northern Kentucky University, Chase College of Law 
10 71 What We Know About Contract Law and Transacting in the Marketplace – A Review Essay 
John Gava 
Adelaide Law School 

 

 

June 9, 2015 in Recent Scholarship | Permalink

Monday, June 8, 2015

Class Actions, Arbitration and the Importance of Contract Formation

I wanted to follow up on Jeremy Telman's posts about two cases, Andermann v. Sprint Spectrum and Berkson v. Gogo.  Both cases involved consumers and standard form contracts.  Both Sprint and Gogo sought to enforce an arbitration clause in their contracts and both companies presumably wanted to do so to avoid a class action.  In Andermann v. Sprint Spectrum, there was no question regarding contract formation.  The contract issue in that case involved the validity of the assignment of the contract  from US Cellular to Sprint.  The court found that the assignment was valid and consequently, so was the arbitration clause.

In Berkson v. Gogo, on the other hand, the issue was whether there was a contract formed between the plaintiffs and Gogo.  As Jeremy notes in his post, this is an important case because it so thoroughly analyzes the existing wrap contract law.  It also has important implications for consumers and the future of class actions.

Many arbitration clauses preclude class actions (of any kind).  Judge Posner notes in his opinion in Andermann v. Sprint Spectrun:

"It may seem odd that (Sprint) wants arbitration....But doubtless it wants arbitration because  the arbitration clause disallows class arbitration.  If the Andermann's claims have to be  arbitrated all by themselves, they probably won't be brought at all, because the Andermanns if they prevail will be entitled only to modest statutory damages."

Judge Posner may have been troubled by this if the facts were different.  The Andermanns are claiming that Sprint's calls to them are unsolicited advertisements that violate the  Telephone Consumer Protection Act, but Sprint needed to inform them that their service would be terminated because U.S. Cellular's phones were incompatible with Sprint's network.  How else would they be able to contact their customers whose service would soon be terminated, Posner rhetorically asks, "Post on highway billboards or subway advertisements?....Post the messages in the ad sections of newspapers? In television commercials?"   Sprint's conduct here "likely falls" within an exception to the law and hence, Posner notes "the claims are unlikely to prevail."

It's a different situation in Berkson v. Gogo.  In that case, Gogo is allegedly charging consumers' credit cards on a monthly recurring basis without their knowledge.  The plaintiffs were consumers who signed up to use Gogo's Wi-Fi service on an airplane, thinking it was only for one month.   When Welsh, one of the plaintiffs, noticed the recurring charges, he was given a "partial refund."  Welsh then hired a lawyer.  Welsh's lawyer sent Gogo a letter notifying the company of the intent to file a class action lawsuit if it did not correct its practices and notify everyone who might have been charged in this manner.  Gogo then allegedly sent a refund check directly to Welsh, not his lawyer (which would violate the rule not to directly contact someone represented by counsel).  When Berkson, another plaintiff, noticed the charges and complained, the charges stopped; however, when he requested a refund for the period he was charged for the service but did not use it, the company allegedly refused. 

I think that most people would agree that, if the facts alleged are true, Gogo likely violated consumer protection statutes.  It also acted poorly by making it so hard to get a refund.  Companies should not be permitted to act like this and consumers shouldn't have to threaten class action lawsuits to get their money back.  (Gogo doesn't seem to dispute that they were charged during months they did not use the service).

This is where contract formation becomes so important.  The class action in Berkson v. Gogo was allowed to proceed because the court found that there was no valid contract formation. 

If there was a contract formed between Gogo and the plaintiffs, the arbitration clause would likely have been effective.  (I say "would likely have been" because it wasn't even included until after Berkson signed up for the service.  But let's put that aside for now and continue....).  The arbitration clause - you guessed it - contained the following clause:

"To the fullest extent permitted by applicable law, NO ARBITRATION OR OTHER CLAIM UNDER THIS AGREEMENT SHALL BE JOINED TO ANY OTHER ARBITRATION OR CLAIM, INCLUDING ANY ARBITRATION OR CLAIM INVOLVING ANY OTHER CURRENT OR FORMER USER OF THE SITE OR THE SERVICES, AND NO CLASS ARBITRATION PROCEEDINGS SHALL BE PERMITTED. In the event that this CLASS ACTION WAIVER is deemed unenforceable, then any putative class action may only proceed in a court of competent jurisdiction and not in arbitration.

WE BOTH AGREE THAT, WHETHER ANY CLAIM IS IN ARBITRATION OR IN COURT, YOU AND GOGO BOTH WAIVE ANY RIGHT TO A JURY TRIAL INVOLVING ANY CLAIMS OR DISPUTES BETWEEN US."

Now, under the recent line of federal cases (AT&T Mobility v. Concepcion, American Express v. Italian Colors, etc) interpreting the FAA, if a contract contains a mandatory arbitration clause, an arbitrator pretty much decides everything unless (1) the arbitration agreement is unconscionable; or (2) the agreement to arbitrate was never formed

Regarding (1), this doesn't mean that a court may determine whether any other contract provision was unconscionable - only the arbitration clause.  So, if there's another clause that you want to argue is unconscionable -- let's say a recurring billing provision that is not conspicuous just as a random example -- you have to take that to the arbitrator.  Furthermore, it's much harder now (after the line of US Supreme cases noted above)  to argue that an arbitration clause is unconscionable.  While many state courts had previously found mandatory arbitration clauses and class action waivers unconscionable, they may no longer find them unconscionable just because they impose arbitration.  In other words, in order to be found unconscionable, the arbitration clauses have to be one-sided (i.e. only the consumer has to arbitrate) or impose hefty filing fees, etc.  This, as I mentioned in a prior post, is why so many of these clauses contain opt-out provisions.   Gogo's arbitration clause also contained an opt-out provision.  But, as readers of this blog know, NOBODY reads wrap contract terms and I would be surprised if anyone opted out.  The clause was also in capitalized letters and so would be conspicuous -- if only anyone clicked on the link and scrolled down to see it.

This is why Judge Weinstein's opinion is so important -he recognizes the burden that wrap contracts place on consumers:

"It is not unreasonable to assume that there is a difference between paper and electronic contracting....In the absence of contrary proof, it can be assumed that the burden should be on the offeror to impress upon the offeree -- i.e., the average internet user - the importance of the details of the binding contract being entered into...The burden should include the duty to explain the relevance of the critical terms governing the offeree's substantive rights contained in the contract."

 

If a contract contains a mandatory arbitration clause, a consumer who has been wronged and wants to argue that a standard form contract is unconscionable, would probably have to take it to an arbitrator unless there was no agreement to arbitrate in the first place.  If there was no agreement formed at all, that would mean no agreement to arbitrate. 

This is why it is so important not to find contract formation so easily and expect unconscionability to do all the heavy lifting of consumer protection.  An arbitrator very well might do a good job - but we don't know that because an arbitration is a closed hearing.   Arbitrators also don't go through the rigorous screening process that judges go through (both elected and appointed judges are thoroughly scrutinized).  Furthermore, arbitral decsions are not generally made public, and so arbitration doesn't help with providing guidelines for acceptable business behavior.  Judge Posner notes in his opinion, "It's not clear that arbitration, which can be expensive...and which fails to create precedents to guide the resolution of future disputes, should be preferred to litigation." Furthermore, if the arbitration clause contains a "no class" provision, it also forces a consumer to face a company's intimidating attorneys all alone ((because no lawyer is taking this type of case on a contingency basis and no consumer is going to pay a lawyer to attend this type of arbitration).

Berkson v. Gogo is notable for recognizing that website design and contract presentation matter in determining contract formation.  Not every click is perceived the same way by consumers -- scrollwraps (where scrolling is required to read through all the terms) provides more notice than a "sign-in-wrap" which is merely a hyperlink next to a SIGN UP button.   The reality is that nobody clicks on the Terms hyperlink with a sign-in wrap.  As Judge Weinstein notes:

"The starting point of analysis must be the method through which an electronic contract of adhesion is formed.  The inquiry does not begin, as defendants argue, with the content of the provisions themselves."

There are some who think that there's no harm in finding contract formation so easily because courts and the doctrine of unconscionability will protect consumers from really bad contract terms.  They should think again.  Mandatory arbitration clauses affect consumers' ability to seek redress which is why we should start taking contract formation seriously.

 

 

June 8, 2015 in Current Affairs, E-commerce, Miscellaneous, Recent Cases, Web/Tech | Permalink | Comments (0)

Congress Considering Federal Legislation on Non-Competes

Franken MurphyAs reported in the Washington Post here, Senators Al Franken (left) and Chris Murphy (right) have introduced the Mobility and Opportunity for Vulnerable Employees (MOVE) Act.  The purpose of the Act is 

To prohibit employers from requiring low-wage employees to enter into covenants not to compete, to require employers to notify potential employees of any requirement to enter into a covenant not to compete, and for other purposes. 

The bill would prohibit non-compete clauses in the contracts of workers who earn $15/hour or less, unless the minimum wage is higher in the relevant jurisdiction.   According to the Post, 12.3% of all workers' contracts include non-compete clauses, including some workers who make minimum wage or a bit more.  The non-competes trap such workers in their current low-wage jobs when they could build in their work experience to pursue higher-paying jobs in the same field.  California law already prohibits enforcement of non-competes.

There are counter-arguments,.  Non-compete clauses protect employers and thus incentivize them to invest in their employees and give them on-the-job training in their fields.  If that training becomes portable, employers might be less willing to provide it.  However, as the Post story suggests, California's ban on non-competes has not prevented Silicon Valley from becoming a synonym for success in innovative, high-tech industries.  No doubt Congress will weigh the pros and cons in a matter fitting the dignity we associate with that august institution and, after mature deliberation, take decisive action.

Hat tip to Rachel Arnow-Richman, one of many academics consulted in the drafting of the MOVE Act.

June 8, 2015 in Labor Contracts, Legislation | Permalink | Comments (0)

Friday, June 5, 2015

Follow-up on Andermann v. Sprint Spectrum

We posted about this case last week.

It was an easy decision for Judge Posner; he granted Sprint's motion to compel arbitration without too much difficulty, leaving him time to ruminate more generally on the purposes of the Federal Arbitration Act.  We summarized his views as follows:

Having quickly dispensed with plaintiffs' opposition to the motion to compel arbitration, Judge Posner then focused his attention on Sprint's effusive celebration of arbitration provisions as "a darling of federal policy" (Judge Posner's wording).  Judge Posner emphasized that language encouraging judges to enforce arbitration clauses was a corrective to an era when judges disfavored arbitration.  The aim of federal policy is neither to favor nor disfavor arbitration but to compel arbitration when the parties have agreed to arbitrate claims.  Fortunately for Sprint, this case was, in Judge Posner's view, not a close call.

Judge Posner then when on to note Sprint's motives in challenging the denial for arbitration when, in Judge Posner's view, the Andermanns will lose on the merits wherever their claim is decided.  Judge Posner pointed out that Sprint wants to avoid class action litigation, which is prohibited under the applicable arbitration provision.  He also noted that without the class action option, the claim is unlikely to be brought at all.   Judge Posner then explained the absurd results that would follow from a finding that Sprint had violated the TCPA, thus effectively deciding a claim that the Seventh Circuit ruling will prevent from ever being brought, before catching himself and noting that the decision is really for the arbiter and limiting the Court's ruling to the instruction that the claim be sent to arbitration.

BagchiFordham Law Professor Aditi Bachi (pictured) now has a post up over at the New Private Law blog in which she uses Judge Posner's opinion as an occasion to ruminate on the need for a federal arbitration policy.  As she puts it:

Putting aside for the moment what stance federal courts should take (and which Congressional statutes might speak to the question), arbitration is too substantial a public policy issue for courts to approach these terms with ostensible neutrality.  In the absence of an articulated policy, we are likely to end up with courts that are in practice either friendly or hostile but march under the banner of neutrality.

We look forward to the ensuing policy debate, which is long past due.

June 5, 2015 in Commentary, Recent Cases, Weblogs | Permalink

Thursday, June 4, 2015

Important Wrap Contracts Decision from Judge Weinstein (EDNY)

JackbweinsteinPlaintiff Adam Berkson,  alleges that the defendant, Gogo, misled him and a putative class of similarly situated consumers, who signed up for in-flight wifi service through Gogo's website. Plaintiffs allege that the website led them to believe that they were signing up for a one-month subscription.  Gogo claims that its site clearly provides for automatic renewal, as well as mandatory arbitration and choice of venue.  Plaintiffs allege breach of the implied covenant of good faith and fair dealing, unjust enrichment, and violations of consumer protection statutes.  Gogo responded with a motion to transfer venue, compel arbitration and dismiss for lack of standing.  As the first two parts of Gogo's motion related to its terms of use, Judge Weinstein had to address plaintiffs' claim that they were not bound by hidden terms.  

In an 83-page memorandum and order of the case, available hereJudge Weinstein denied all three parts of Gogo's motion.  Judge Weinstein identifies three policy questions raised by the suit.  We are most interested in the first: 

[H]ow should courts deal with hybrid versions of “browsewrap” and “clickwrap” electronic contracts of adhesion (referred to in this memorandum as “sign-in-wraps”) that do not provide internet users with a compelling reason to examine terms favoring defendants?

We note in passing that in defining his terms and throughout the opinion, Judge Weinstein relies on Nancy Kim's book, Wrap Contracts.  He also takes note of other excellent work by scholars whose work has been featured on this blog, such as Oren Bar-Gill, Woodrow Hartzog Juliet Moringiello and Tess Wilkinson-Ryan, among others.

Judge Weinstein concluded that, in the circumstances present in the case, "the average internet user would not have been informed. . . that he was binding himself to a sign-in-wrap" and that the wrap contract thus "does not support the venue and arbitration clauses relied upon by defendants."  The relevant facts are a bit different for the two named plaintiffs, but the basic gist is that they would have to click on the words "terms of use" in order to gain access to them, and they could agree to those terms of use without clicking on the words.  In addition, Gogo's arbitration and venue provisions were not added until after plaintiffs signed up for the service.

After a truly impressive survey of the caselaw and the scholarly literature, Judge Weinstein emerges with some general principles:

  • “terms of use” will not be enforced where there is no evidence that the website user had notice of the agreement;
  • “terms of use” will be enforced when a user is encouraged by the design and content of the website and the agreement’s webpage to examine the terms clearly available through hyperlinkage; and
  • “terms of use” will not be enforced where the link to a website’s terms is buried at the bottom of a webpage or tucked away in obscure corners of the website where users are unlikely to see it.

Applying these principles, Judge Weinstein concludes that Gogo could not establish that the named plaintiffs knowingly bound themselves to Gogo's terms of use.  Along the way, Judge Weinstein notes that some of the wrap contract cases are not correctly decided and do not accurately apply precedent.  He also makes clear that the design and presentation of the contract matter in determining whether a consumer has had an opportunity to give meaningful consent to terms in a wrap contract.

A hearing on class standing is scheduled for July.  Stay tuned.

June 4, 2015 in Recent Cases, Travel, Web/Tech | Permalink | Comments (0)

Wednesday, June 3, 2015

Online Conference on Technology in International Arbitration

The Virtual Arbitration: Undesirable or Inevitable (or both)?
A Live Online Conference on Technology in International Arbitration
June 11, 2015 – 9:00 AM to 12:00 noon EDT (U.S.)


Cisco TelePresence (the arbitration community will gather at multiple facilities around the globe)
Webstream (the academic community may attend free of charge via live streaming video)


Join us for a live online conference designed to explore the use of modern videoconferencing technology to hold arbitration hearings online, thereby reducing many of the costs and logistical challenges often associated with international arbitration proceedings. The conference will include a mock arbitration proceeding (a witness examination), followed by a panel discussion of its effectiveness (or lack thereof), and concluding with questions from attendees around the globe. Both the mock arbitration and subsequent panel include prominent members of the global arbitration community, so each should be uniquely valuable in exploring both the challenges and opportunities presented by virtual online arbitration proceedings.

The arbitration community will gather at Cisco TelePresence sites around the world for a fully immersive state-of-the-art experience (most of these sites are already sold out). However, the conference is also being delivered live via Webstream, and the academic community (faculty, students, and others interested in learning more about the potential for online arbitration hearings) is invited to attend at no charge. While the Webstream will only allow one-way video, a Chat function will be included to allow for interactivity and moderated by Professor Jack Graves (Touro Law Center, NY, USA, and a member of the JTIA editorial board). Selected chat questions may also be forwarded to panelists as part of the conference Q&A process.

The conference announcement, including the agenda, can be found here:
http://www.jurisconferences.com/2015/technology-and-international-arbitration-june-11-2015/

The Webstream of the conference (including the Chat function) will be available here:
http://www.ustream.tv/ciscotv3

Questions regarding academic community participation in the conference via Webstream may be directed to Jack Graves at: [email protected]<mailto:[email protected]>.

June 3, 2015 in Conferences | Permalink

Tuesday, June 2, 2015

Weekly Top Tens from the Social Science Research Network

SSRNSSRN Top Downloads For Contracts & Commercial Law eJournal
RECENT TOP PAPERS 

RankDownloadsPaper Title
1 269 Loyalty Rebates after Intel: Time for the European Court of Justice to Overrule Hoffman-La Roche 
Damien Geradin 
George Mason University School of LawTilburg University - Tilburg Law and Economics Center (TILEC) 
2 200 M&A Contracts: Purposes, Types, Regulation, and Patterns of Practice 
John C. Coates, IV 
Harvard Law School 
3 167 The Validity of Restraints on Alienation in an Oil and Gas Lease 
Luke Meier and Rory M. Ryan 
Baylor University - Law School and Baylor University - Law School 
4 134 Lex Mercatoria 
Gralf-Peter Calliess 
University of Bremen - Faculty of Law 
5 116 Private Lenders’ Demand for Audit 
Richard BaylisPete BurnapMark ClatworthyMahmoud Gad and Christopher K. M. Pong 
Cardiff Business School, University of Wales System - Cardiff University, University of Bristol, Department of Accounting and Finance, University of Bristol, Department of Accounting and Finance and Heriot-Watt University - School of Management and Languages 
6 115 A Crib Sheet for Contracts Profs 
Victor P. Goldberg 
Columbia Law School 
7 114 Pluralistic Legal Theories: In Search of a Common Denominator 
Ronen Perry 
University of Haifa - Faculty of Law 
8 114 Freedom to Tinker 
Pamela Samuelson 
University of California, Berkeley - School of Law 
9 98 Other People's Contracts 
Aditi Bagchi 
Fordham University School of Law 
10 89 The Influence of Comparative Law on the English Law of Obligations 
Andrew Burrows 
University of Oxford - Faculty of Law 

SSRN Top Downloads For LSN: Contracts (Topic)
RECENT TOP PAPERS

RankDownloadsPaper Title
1 134 Lex Mercatoria 
Gralf-Peter Calliess 
University of Bremen - Faculty of Law 
2 116 Private Lenders’ Demand for Audit 
Richard BaylisPete BurnapMark ClatworthyMahmoud Gad and Christopher K. M. Pong 
Cardiff Business School, University of Wales System - Cardiff University, University of Bristol, Department of Accounting and Finance, University of Bristol, Department of Accounting and Finance and Heriot-Watt University - School of Management and Languages 
3 115 A Crib Sheet for Contracts Profs 
Victor P. Goldberg 
Columbia Law School 
4 114 Pluralistic Legal Theories: In Search of a Common Denominator 
Ronen Perry 
University of Haifa - Faculty of Law 
5 98 Other People's Contracts 
Aditi Bagchi 
Fordham University School of Law
6 89 The Influence of Comparative Law on the English Law of Obligations 
Andrew Burrows 
University of Oxford - Faculty of Law 
7 87 The Forum Selection Defense 
Stephen E. Sachs 
Duke University School of Law 
8 82 Facilitating Incomplete Contracts 
Wendy Netter Epstein 
DePaul University - College of Law 
9 75 Two Cheers for Corporate Experimentation: The A/B Illusion and the Virtues of Data-Driven Innovation 
Michelle N. Meyer 
Union Graduate College - Icahn School of Medicine at Mount Sinai Bioethics Program 
Date posted to database: 14 May 2015 
Last Revised: 14 May 2015
10 73 Online Consumer Contracts: No One Reads, But Does Anyone Care? 
Shmuel I. Becher and Tal Zarsky 
College of Management (Israel) - School of Law and University of Haifa - Faculty of Law 

June 2, 2015 in Recent Scholarship | Permalink

Monday, June 1, 2015

Opt-out arbitration provisions

As I mentioned in a previous post, I recently took a look at Instagram's terms of use.  I found it interesting that it contained an opt-out provision for arbitration.  A clause at the top of the page states the following in bold:

ARBITRATION NOTICE: EXCEPT IF YOU OPT-OUT AND EXCEPT FOR CERTAIN TYPES OF DISPUTES DESCRIBED IN THE ARBITRATION SECTION BELOW, YOU AGREE THAT DISPUTES BETWEEN YOU AND INSTAGRAM WILL BE RESOLVED BY BINDING, INDIVIDUAL ARBITRATION AND YOU WAIVE YOUR RIGHT TO PARTICIPATE IN A CLASS ACTION LAWSUIT OR CLASS-WIDE ARBITRATION.

(Side note - I found it rather lazy for Instagram not to include section numbers in its TOU.  One of the reasons to have an opt-out provision is to guard against claims of unconscionability as in Hey, they had a choice!  They could have opted out!  It doesn't make sense then to make the user scroll through the entire agreement and try to find the arbitration clause instead of just referring to it). 

The arbitration clause itself permits the user to opt-out "within 30 days of the date that you first became subject to this arbitration provision."  Furthermore, the user has to provide written notice and send it to Instagram's offices. 

Of course, very few users will opt-out.  First of all, very few people read TOU.  Second, a lot of people don't know what arbitration is so they don't know to opt-out.  Finally, Instagram puts a "hurdle" in the user's way - they have to send a written notice.  The last time I had to mail a card, it took me several days.  I had to find an envelope, for one thing.  Then I had to find some stamps.  I don't even know where the post office is near my house and when I asked the cashier at the grocery store, he looked at me as though I were Rip Van Winkle --stamps?  

Contrast the written notice requirement to opt-out with how Instagram updates its TOU: 

"You agree that we may notify you of the Updated Terms by posting them on the Service, and that your use of the Service after the effective date of the Updated Terms (or engaging in such other conduct as we may reasonably specify) constitutes your agreement to the Updated Terms."

So, Instagram only has to post changes to its website but the user has to mail a notice to its headquarters in order to opt-out of arbitration? Why not have all notices be effective if sent via email?  Maybe because some people might actually choose to opt-out of arbitration then.

Instagram's opt-out clause is not unusual - in fact, it's quite common.  The CFPB recently issued  its report on the use of arbitration clauses .  It found that a  fair number of banking and credit card agreements contained provisions allowing consumers to opt-out of arbitration clauses but that very few consumers chose to opt-out.  There were a number of other interesting findings and the report is well worth reading although the report is rather long.  Professor Jean Sternlight of University of Nevada - Las Vegas summarized some of the key findings here

 

 

 

 

June 1, 2015 in Miscellaneous, True Contracts, Web/Tech | Permalink | Comments (0)