Thursday, August 21, 2014
After finding that focus group participants were unable to answer questions about the quality of advice from financial firms, the research firm Hearts and Wallets surveyed for themselves how various sources of retirement advice were doing. Using a hypothetical couple, they got advice on behalf of the couple from financial advisors and calculators. The survey revealed that retirement planning tools are now easier to use, better at giving couple geared advice, and advice offered as part of a 401(k) is much better than previous studies have shown. However, the survey also revealed that advice and service greatly varied, which led to the conclusion that advice shopping may be beneficial.
See Richard Eisenberg, Retirement Advice: Getting Better, But Still Deficient, Forbes, Aug. 20, 2014.