February 5, 2007
Vista, Office Support to Cost More
Microsoft is raising prices on support for Vista and Office 2007. Unlimited support is available for 90 days but after that Vista support goes to $59 an incident and Office support goes to $49. Both had been $35. OEM customers are referred back to their computer vendor who will undoubtedly say it's Microsoft's fault or pass the customer back and forth between departments (are you listening Dell?). Blame the price rise on customer support outfits such as Geek Squad and others. They charge way more than Microsoft, and Microsoft noticed. Microsoft is not known to ignore a potential revenue stream.
Details on all of this are in Computer World.
February 5, 2007 | Permalink
TrackBack URL for this entry:
Listed below are links to weblogs that reference Vista, Office Support to Cost More: