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August 15, 2006

Dell Recalls Laptop Batteries

Dell plans to recall 4 million laptop batteries sold with a variety of laptop series between April, 2004 and July 18, 2006.  The number of incidents have been low in regard to exploding batteries due to a potential metal flaw in the manufacturing process.  The batteries were manufactured by Sony for Dell, and Sony will bear some of the cost for the recall.  This is another situation where Sony is linked to news that is unflattering to the company.

Dell says the affected laptops can run on AC power without the need for a battery while they are being replaced.  This doesn't address the massive inconvenience laptop owners face due to the lack of portability in places where there are no outlets, though AC is better than nothing.

Consumers are directed to a special company web site to see if a battery is subject to recall.  The Consumer Product Safety Commission also has a page on the recall.

On a personal note, I just bought a Dell laptop in the affected range of models.  I'll be checking the site later on this evening.  I'll give a description of the process should I have to return the battery and/or the extra battery I purchased with the laptop.

Stories with more detail are in CNET, the Inquirer UK, the London Times, and U.S. Newswire.

August 15, 2006 | Permalink

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