Sunday, May 8, 2011
Sony's Howard Stringer has posted a letter on the company's website to its customers explaining the delay in accounting for Sony's lack of response for failure to address lack of service and data breach after a recent DNS attack (WSJ article). Mr. Stringer says in part that the company has devoted many resources to checking into the nature of the attack and breach and assures users that as yet no evidence has emerged that any user's credit card information has been "misused." He then explains details of a "Welcome Back" package and a $1 million identity theft insurance policy. He also explains that the company is working with law enforcement to identify the hacker(s). Sony has gotten a mix of responses on the site. Meanwhile, a law firm has already filed a lawsuit, and a House Subcommittee Panel, chaired by Mary Bono Mack has held a hearing. Link here.