Media Law Prof Blog

Editor: Christine A. Corcos
Louisiana State Univ.

Monday, January 31, 2011

Unhappy Hotel Owner May Sue Website Over Unfavorable Review

Remember that story published by TripAdvisor about the dirtiest hotels in the US, and picked up by breathlessly by just about every website with a section on travel? Well, Dennis Devlin, the owner of number three on the list, the Desert Inn Resort in Daytona Beach, says he may sue the website. “One person can write two negative reviews a month just by having different e-mail addresses, different IP addresses,” he said. TripAdvisor notes "the reviews are based on cleanliness ratings from travelers who said they’ve stayed at The Desert Inn Resort. They said out of hundreds of reviews, 80 percent wouldn’t recommend the hotel."

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