Media Law Prof Blog

Editor: Christine A. Corcos
Louisiana State Univ.

Thursday, June 22, 2006

AT&T Now Calling Account Information "Business Records"

AT&T is letting its customers know that as of Friday, June 23, 2006, it considers their account information "business records." It has revised its privacy policy to inform customers that it may release data about them

  • To obtain payment for AT&T-offered products and services, enforce or apply our customer agreements, and/or protect our rights or property.
  • To comply with court orders, subpoenas, or other legal or regulatory requirements.
  • To prevent unlawful use of communications or other services, to assist in repairing network outages, and when a call is made to 911 from a customer phone and information regarding the caller’s location is transmitted to a public safety agency .
  • To notify a responsible governmental entity if we reasonably believe that an emergency involving immediate danger of death or serious physical injury to any person requires or justifies disclosure without delay.

AT&T denies it revised the policy in reaction to lawsuits filed over allegations that it divulged customer information to the NSA. The revised policy is dated June 16, 2006. See it here.  Privacy advocates have reacted warily. Read more here in an article and here in an ACLU press release.

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