Media Law Prof Blog

Editor: Christine A. Corcos
Louisiana State Univ.

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Thursday, February 2, 2006

Two Newspapers Mistakenly Release Customer Info

Two newspapers owned by the New York Times Company sent out subscriber information including credit card numbers with copies of the papers over the weekend. The information was written on the paper used to wrap multiple copies of newspapers for delivery to subscribers and news agents. The Boston Globe and the Worcester Telegram & Gazette said they would offer customers free credit monitoring service and assistance in finding out whether their financial information had been compromised. Meanwhile, angry subscribers have pounced on the papers' customer service lines, and on the Boston Globe's webpage set up for the purpose. The Massachusetts Attorney General's office is investigating whether it should bring charges against the newspapers. Read more here and here (registration may be required--free).

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