May 9, 2009
Claim of widespread overbilling for online legal research causes client freak-out
The online ABA Journal is reporting that a former client of Chadbourne & Parke is suing the firm over alleged over-billing practices in connection with Westlaw and Lexis services. The lawsuit claims that the law firm paid a flat rate for such services but charged the client by the hour instead. The result was that the client was billed $20,000.00 for online research that only cost the firm $5,000.00.
The plaintiff's lawyer said "[t]his appears to be more widespread than you would think. Basically what we're finding is that certain law firms are using Westlaw and Lexis as profit centers. … Quite candidly, what we're finding is the clients really have no idea that this is going on." The lawyer went on to say that more law suits against firms who over-billed clients for computer research are in the pipeline.
Read the full story here.
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May 9, 2009 | Permalink
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