Wednesday, October 26, 2011
This is a white paper from the information technology consulting firm Cognizant. The full title is "The Future of Legal Research: Meeting Lawyer Requirements by Delivering More Contextually-Sensitive and Relevant Results." From the summary:
Research is one of the most vital and time-consuming activities in a lawyer’s workload. While the legal information industry has innovated by improving search efficiency, the effectiveness of search largely relies on the research expertise of lawyers, paralegals and law librarians. The vast growth of available data adds additional challenges to the task of identifying the most critical and relevant information to a case or client matter.
With access to activities and data that a lawyer manages — including client information, current matters and ongoing client development opportunities — next-generation search algorithms should be able to understand lawyer research requirements and automatically parse legal information databases to extract relevant resources. The vast search history and usage patterns available from information service players can be leveraged to build intelligent search systems that can largely automate much of the tedious research work and present relevant results directly, improving speed, accuracy and relevance.
This white paper explores a scenario for constructing an automated search engine that parses complex legal information and returns more contextually-sensitive and relevant results that can be easily integrated with a law firm’s existing knowledge management systems and workflows.
Some highlights have been conveniently summarized here by Legal Research Plus:
Social media, crowdsourced data and other sources of information continue to generate volume and increase complexity.
Leveraging search history, information search providers can start analyzing how lawyers actually search to build artificial intelligence tools for constructing queries based on cases on which a lawyer is currently working.
Deriving context involves analyzing the pleadings to understand the legal issue.
Proactive search is an ideal opportunity to highlight the value of paid content. By providing relevant free content and abstracts of paid content, the legal information industry can target upgrading of customers.
Better value propositions such as pay-per-result and assistance in discovery of relevant results can improve conversion rates.
Ideally, a single-sign-in, cloud-based solution that provides access to various tools and ensures maximum integration of research and case data with litigation tools will benefit lawyers the most and also help to attract users and keep them loyal to one platform.
Thanks to Stanford's LRP for the tip and summary.