DeFabritiis on Client Correspondence

Posted by Jeff Lipshaw

My colleague, Sabrina DeFabritiis (Suffolk, left), has posted Clarity, Organization: Watchwords for Client Correspondence on SSRN.  Here's the abstract:

This article focuses on the importance of clarity and organization in client correspondence by attorneys. The Massachusetts Rules of Professional Conduct mandate that attorneys keep their clients reasonably informed on the status of their case and explain matters in a manner which allows clients to make informed decision. This article focuses on tips to structuring written correspondences to achieve these goals.

While Sabrina's piece focuses on Massachusetts, the lessons are far more universal.