January 24, 2007
"360 Reviews" and the Confidentiality of Internal Employee Evaluations
Posted by Alan Childress
Just as Jeff was posting here on the possible expansion of the "360 Degree Review" of employees (considering not just their superiors' views) into the world of law firms, came this unusual story and interesting reader comments today on WSJ's law blog: Sullivan & Cromwell passed around a client's actual internal employee reviews (that it acquired in representing the client) to show its own lawyers how they could benefit from the 360-degree perspective. But in the process S&C did a minor and not particularly shielding job of redacting client employee names on the exemplar evaluation forms. Of course the actual review forms then found their way to the press. No one is saying whether the client consented but it appears obvious that at least the employees did not. The client is Goldman Sachs and three of the employee forms were about bigwig partners. So WSJ is asking about the ethics (and judgment and client relations) of that and the readers' comments are exhausting the many ways this was a mistake on all those fronts.
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