October 31, 2012
Hurricane Sandy: Customer Assistance Available from Thomson Reuters
For folks who may not yet have access to their business email accounts but can access the web somehow, the following message of concern and assistance was sent today:
To our customers impacted by Hurricane Sandy:
We understand that the full extent of the damage will not be fully understood for days, but we want you to know we are here to help.
Thomson Reuters is committed to helping customers affected by Hurricane Sandy restore their practices and businesses as soon as possible. To assist in the rebuilding effort, we’ve set up a dedicated hotline. If you have been displaced by the disaster, please contact Customer Service at 1-800-554-8909, ext. 43356, to let us know that you’re safe and what your needs are. When you’re ready to get back on your feet, we’re ready to help.
Thomson Reuters is committed and proud to stand with you throughout your process of recovery and rebuilding.
Very best wishes,
Senior Vice President, Customer Experience & Education