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August 24, 2012
A Reference Desk Perspective on the Quality of Content Farm Information
From the abstract of R. Lee Sims and Roberta Munoz's The Long Tail of Legal Information: Legal Reference Service in the Age of the Content Farm, 104 LLJ 411 (2012):
The authors discuss the implications for legal reference service of a new feature of the legal information universe: the content farm. This article describes the content farm, its workings, what makes it profitable, and the market and informational forces that drive content farm creation. It also discusses how reference interactions may be altered if a patron has consulted content farm information before coming to the reference desk.