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March 10, 2012
United Nations E-Government Survey 2012
From the announcement for the United Nations E-Government Survey 2012: E-Government for the People:
The United Nations E-Government Survey 2012: E-Government for the People was completed in December 2011 and launched in February 2012. The 2012 edition of the survey was prepared in a context of multiple challenges of an open, responsive and collaborative government for the people. The report examines the institutional framework for e-government and finds that the presence of a national coordinating authority can help overcome internal barriers and focus minds on integrated responses to citizen concerns – an important lesson for sustainable development actors. The Survey also argues that e-government provides administrators with powerful tools for grappling with problems of social equity and the digital divide. The caveat is that governments must find effective channels of communication that fit national circumstances while also taking steps to increase usage of online and mobile services in order to realize their full benefit to citizens.
Links to the complete survey, the Executive Summary and individual chapters, listed below, are avaiable here.
Chapter 1: World e-government rankings
Chapter 2: Progress in online service delivery
Chapter 3: Taking a whole-of-government approach
Chapter 4: Supporting multichannel service delivery
Chapter 5: Bridging the digital divide by reaching out to vulnerable populations
Chapter 6: Expanding usage to realize the full benefits of e-government
[JH]
March 10, 2012 in Think Tank Reports, Web Communications | Permalink
Comments
It is very useful to know about the index of global countries. It is very fruitful for my Ph.D research. I am doing Ph. D.in E-Government Field in the context of Nepal comparison of other developing countries. My topic is "Problem and Prospect of E-Government Implementation in Nepal". One thing if there is an any financial support possibility for this research. I am hoping. I am Assistant Professor of Kathmandu University, Department of Computer Science and Engineering.
Posted by: Purusottam Kharel | Jun 21, 2012 9:16:44 PM