Thomson T & A Makes House Calls: "Where's the Money?"

Hello, am I speaking to the BigLaw attorney of the house?

Great, This is a special Thomson T & A out-call for you.

Oh, sorry to be interrupting your dinner. Perhaps you can step away from your sponse and children for a moment.

No. Well, this won't take long. Our records show that you subscribe to one of our T & A services but you haven't paid for it's renewal yet.

Yes, I know I am calling you at home. No, I have no idea how we got your home phone number.

Let me repeat what you just said for the recorded conversation. You say "your firm's library pays for that!"

Well, the invoice was sent to your ship-to address, you know, and that's why we are calling.

Hello ... Hello?

Damn, another hang-up.

End note: Yes, reports are coming in that Thomson Tax & Accounting's accounts receivable staff are calling attorneys at home with "where's the $$$ questions." Why? Because Thomson T & A doesn't appear to understand (or know how to implement) the difference between ship-to and bill-to addresses.

Well, there's a "solution" for this. It's Thomson Reuters' OnePass-YourAss scheme, at least for future sale transactions which may be unauthorized because authorization has not been verified with the institutional buyer who will see the invoice magically appear in one of its TR accounts statement. [JH]