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August 10, 2011
A Quick Follow-Up to Broken Vendor Business Models: SWAG for Complaints!
I don't tweat but if I did I would follow up Law Firm Libraries Approaching a "Network-style Meltdown" in Conducting Business with Vendors with a tweat about Greg Lambert's Dear Vendors – Upgrade Your Data… Not Your SWAG on 3 Geeks. Got to love it when a vendor responds to a complaint by sending gifts!
If this becomes the vendor business model fix, the IRS might start questioning the increasing amounts of corporate cash spent on "goodwill."
If I wasn't a public sector employee bound by certain ethical standards of conduct, I wouldn't be satisfied with anything less than a weeklong stay at a SWAG-worthy exclusive resort in Bali as a vendor-provided response to complaints. [JH]