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March 19, 2010

How to Cancel the Unsolicited Copies of Federal Civil Procedure Before Trial, National Edition From West

Yes, the loose-leaf set from Rutter Group/Thomson West you did not order is "free," but the update that will be automatically shipped out soon will not be free. Apparently you can't cancel the title by calling your West rep. You need to call Rutter Group Customer Service at 1-800-747-3161, ext. 3, give them the account number listed on the packing slip and tell them you want to cancel the updates.

Thanks to Cindy Bencaz, Jones Walker, for her listserv heads-up. [JH]

March 19, 2010 in New Publications, Publishing Industry | Permalink

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