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August 14, 2008

A Quick Look at WestBlog

Faces of West Video
Anne Ellis, West Librarian Relations senior director, narrates a behind-the-scenes video titled “Faces of West” about Thomson West's publishing activities covering new product development, manufacturing, marketing, plus a clip featuring the library West maintains at its Eagan, Minn. headquarters. The video was shown to AALL attendees in Portland and can be viewed online at WestBlog. [JH]

From Kevin Hunt, communications specialist at West.

I’m pleased to take Joe Hodnicki up on his offer to me, to tell readers of the Law Librarian Blog about WestBlog.net, launched by West back in January.

The primary reason to get West into the blogosphere was to create a new channel for the company to get out messages about the services and people of West and provide a forum for our product leaders to share their expertise.

Many of our posts so far are related to events and trade shows we’ve attended, beginning with LegalTech New York, the Thomson Elite User Conference and last month at AALL in Portland. In each of those cases, we get content not only from our employees at the shows but also from the attendees and any legal media/bloggers we run into.

We use text, video and photos to highlight West and the other legal businesses within Thomson Reuters. We also link to some of the media/blog coverage West gets on the Web.

WestBlog also has become the first place that we post our latest Westcast audio and video podcasts, which typically feature book authors, product leaders and outside experts on a variety of legal topics. We’re now up to 52 podcasts since 2005. You also can find those on iTunes by searching for "Westcast." Our video podcasts and clips also can be found on our YouTube channel.

I hope you check out WestBlog, especially our coverage from AALL in Portland.

And, let me know if you have ideas for a podcast or blog post that you would like to see us focus on at kevin.hunt@thomsonreuters.com.

Editor's Note: Bob Azman, vice president of West's Customer Experience Operations has joined WestBlog as a regular contributor to discuss West’s customer service and the feedback he gets from you. Check out Bob's first post. [JH]

August 14, 2008 in Products & Services | Permalink

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