March 30, 2007
Quote It! Gandhi on Patron Service
customer library patron is the most important visitor on our premises.
He is not dependent on us. We are dependent on him.
He is not an interruption in our work - he is the purpose of it.
We are not doing him a favour by serving him. He is doing us a favour by giving us the opportunity to serve him.
- Mahatma Gandhi
Editor's Note: OK, so I edited the quote. [JH]
TrackBack URL for this entry:
Listed below are links to weblogs that reference Quote It! Gandhi on Patron Service:
I feel this quote is very true. I am a MLS student, and I also work in a public library. So many times I see how annoyed some of my co-workers get with patrons. However I am starting to understand that if they do not enter the library, our value depletes; or our services are no longer needed. Without patrons, I would not ave a job, or a future career. Their tax dollars are also keeping libraries across the country flowing smoothly. To them I am very thankful!
Posted by: Dindi R. | Feb 12, 2011 11:32:41 AM