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March 30, 2007

Quote It! Gandhi on Patron Service

A customer library patron is the most important visitor on our premises.

He is not dependent on us. We are dependent on him.

He is not an interruption in our work - he is the purpose of it.

We are not doing him a favour by serving him. He is doing us a favour by giving us the opportunity to serve him.

- Mahatma Gandhi

Editor's Note: OK, so I edited the quote. [JH]

March 30, 2007 in Quote It | Permalink

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