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March 30, 2007
Quote It! Gandhi on Patron Service
A customer library patron is the most important visitor on our premises.
He is not dependent on us. We are dependent on him.
He is not an interruption in our work - he is the purpose of it.
We are not doing him a favour by serving him. He is doing us a favour by giving us the opportunity to serve him.
- Mahatma Gandhi
Editor's Note: OK, so I edited the quote. [JH]
March 30, 2007 in Quote It | Permalink
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