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March 30, 2007
Quote It! Gandhi on Patron Service
A customer library patron is the most important visitor on our premises.
He is not dependent on us. We are dependent on him.
He is not an interruption in our work - he is the purpose of it.
We are not doing him a favour by serving him. He is doing us a favour by giving us the opportunity to serve him.
- Mahatma Gandhi
Editor's Note: OK, so I edited the quote. [JH]
March 30, 2007 in Quote It | Permalink
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Comments
I feel this quote is very true. I am a MLS student, and I also work in a public library. So many times I see how annoyed some of my co-workers get with patrons. However I am starting to understand that if they do not enter the library, our value depletes; or our services are no longer needed. Without patrons, I would not ave a job, or a future career. Their tax dollars are also keeping libraries across the country flowing smoothly. To them I am very thankful!
Posted by: Dindi R. | Feb 12, 2011 11:32:41 AM
