Workplace Emotions

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Anne Kreamer, a former executive vice president at Nickelodeon and part of the founding team of Spy magazine, has published It’s Always Personal: Emotion in the New Workplace.  Michelle Singletary reviews the book here for the Washington Post. Singletary writes that the book is about "what should be the rules and boundaries for showing how you feel while you work?".  Singletary points out that Kreamer teamed up with advertising firm J. Walter Thompson to commission a poll to get perceptions on what leads to emotional incidents at work. The survey found:

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• Nearly three in four respondents said they felt frustrated on the job.
• Forty-two percent of young men believed that anger could be an effective management tool. Only 23 percent of women felt that way.
• An overwhelming majority of workers said they had witnessed their bosses get angry about something.
• Women cry on the job more than men. Forty-one percent of women said they have cried at work, compared with just 9 percent of men. But because women are often embarrassed when the tears come, they are also the most critical of workplace weeping, Kreamer’s research shows. And yet, she says just about every woman she spoke with during her research admitted to having cried at work. And they all wished they hadn’t.

Hat tip: ADR Prof Blog.

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