Monday, May 16, 2011
Reserve your Webinar seat now at:
In 2010, the Administration on Aging (AoA) released its “Toolkit for Serving Diverse Communities” to assist aging network providers and their partners in building capacity to successfully serve an increasingly diverse population of seniors and their caregivers. The Toolkit consists of a four-step process and a questionnaire that helps professionals, volunteers, and grassroots advocates with every stage of program planning, implementation, and service delivery for older adult communities, their families and caregivers.
To assist aging services legal providers in improving their outreach efforts and provision of culturally competent services, AoA is presenting a Webinar entitled A Toolkit for Serving Diverse Communities. This Webinar will be of value to OAA Title IIIB legal providers, Legal Assistance Developers, senior legal helplines, and to AoA grantees involved in the Model Approaches and Pension Counseling Programs, as they deal with challenges in targeting and reaching out to culturally diverse populations that are most in need of critical legal services.
- Carol Crecy, Director, Office of Outreach & Consumer Information, AoA
- Barbara Dieker, Director, Office of Elder Rights, AoA
- Valerie Soroka, Aging Services Program Specialist, AoA
- Margaret Schaefer, ElderAccessLine Attorney, Legal Aid of Nebraska
- Jessica Hiemenz, Training Coordinator, NCLC
This Webinar will provide an overview of:
1. The cultural competency concepts which are the underpinnings of the AoA Diversity Toolkit;
2. How the toolkit can be used for program planning and development, monitoring and assessment;
3. How the toolkit can be used in a variety of settings by legal providers to enhance the delivery of services to diverse populations;
4. A View from the Field: Nebraska’s “Tips to Increase Cultural Competency when Working with Clients”
Additional sponsorship for this Webinar is provided by a grant from the Administration on Aging. This webinar is part of a series of National Elder Rights Training Project webinars for the National Legal Resource Center