February 12, 2010
Crucial conversations are high stake and high emotional conversations that affect your board operations. The results of these conversations could have a huge impact on the direction of the company. As a result, some element of your organization could be forever altered for better or worse. The increased complexity of the business world today means that boards need to have more of the difficult conversations. Areas that might be considered difficult are:
1. Giving the CEO feedback about her/his behavior.
2. Talking to a board member who behaves offensively or makes derogatory comments.
3. How, as a board, do we need to improve in our risk oversight role.
4. Critiquing the board in its skill level and looking to the future to improve with new candidates.
What areas does your board need to have a crucial conversation?