Tuesday, January 24, 2012

New U.S. Passenger Protections Take Effect

The remaining aviation rule changes issued by the U.S. Department of Transportation last April become effective today and Thursday. See Susan Todd, Airline Passengers to Get a Break on Baggage Costs and Other Fees, Star-Ledger, Jan. 24, 2012 (available here). The rules regarding tarmac delays and lost baggage compensation took effect last August. Today's rules require airlines to disclose baggage fees at the time of ticket purchase, provide prompt notification to passengers regarding delayed or canceled flights, and allow passengers to reserve a ticket for 24 hours or cancel a purchase within 24 hours without penalty if more than a week before the scheduled flight. The final rule change will take effect Thursday and will require airlines advertisements to include the actual price of the ticket including taxes, fuel surcharges and other fees. The text of the regulations are available here.


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I think it very thoughtful and reasonable. Surely it will be highly appreciated by the society! Regards!

Posted by: Bill Texas | Jan 25, 2012 4:36:11 AM

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