Friday, December 12, 2008

Know Your Rights?

The European Commissioner responsible for Transport, Antonio Tajani, has established an e-mail address where passengers flying to and from the European Union can acquire information about how to exercise their rights under Regulation 261/2004.   So far the link on the Commission's Air Transport Portal only takes you to an online form for making general enquiries.  No mention is made about how many months it will take them to get back to you.

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