Friday, August 10, 2007

BA and Korean Air Guilty Plea In Price Fixing Conspiracy

BA and Korean Air Settle Price Fixing Charges with U.S. DOJ

On August 1, the U.S. Department of Justice announced that British Airways pleaded guilty to charges of price fixing relating to fuel surcharges on long-haul passenger and cargo flights.  In announcing that the carrier would pay a $300 million fine, the DOJ noted that during the time of the passenger conspiracy (2004-2006) the fuel surcharge for a round trip passenger ticket increased from $10 to $110.  During the time of the cargo conspiracy (2002-2006) the fuel surcharge on shipments increased by 20-fold.  On the same day, the UK Office of Fair Trading announced that it would fine BA $246 million as a result of a similar investigation into passenger fuel surcharges.  The DOJ fined Korean Air $300 million as well for participating in a conspiracy from 2000-2006 to fix cargo rates and passenger fares.  The other participants in the conspiracy, Virgin Atlantic and Lufthansa, will escape a fine from the DOJ due to the fact that they disclosed their participation.

New York State Governor Signs Airline Passenger Bill of Rights

Last week, New York became the first state in the nation to pass an airline passenger bill of rights (Download NY_Passenger_Bill_of_Rights.pdf for the full text of the law).  As we wrote about previously on the blog, one of the most high profile incidents that lead to the push for federal passenger bill of rights legislation was the JetBlue operational meltdown at JFK last February.  Therefore, it was not surprising to see that the New York state legislature also wanted to be seen as doing something proactive for their constituents.

According an ATW online article: "[t]he law requires carriers to provide food, water, clean restrooms and fresh air to passengers stranded on aircraft for more than 3 hours.  It also requires airlines to provide passengers with a phone number to register service complaints and establishes an "office of airline consumer advocate" within the New York state government."  The article suggests that the Air Transport Association may mount a court challenge and argue that the law is preempted by federal statutes.

Mexico Minister Rules Out Open Skies With U.S. During Current Presidential Term

A recent Dow Jones Newswires article (Download mexico_rules_out_open_skies_dj_newswire.doc) mentions that Mexico's transportation minister, in a recent speech to a Mexican pilots' union, remarked that there would be no open skies agreement with the U.S. during President Felipe Calderon's current term in office.  A U.S.-Mexico open skies agreement is an important building block for achieving the goal of a NAFTA (U.S.-Canada-Mexico) open skies agreement within the next ten years, as declared by transportation ministers (including Mexican transportation minister Luis Tellez) at the North American Transportation Trilateral Ministerial in April 2007 (see U.S. DOT press release discussing the declaration that was signed at the Ministerial).

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Comments

BA does it again!! LOST BAGGAGE/LOST CHECK!

A check for a lost and damaged suitcase was issued in MY name for my daughter who lives in Scotland, but I cannot cash the check because my daughters address is on it. At least we got the check after waiting what, 8 weeks? DUH!

I have tried to get someone/anyone at BA to tell if they know the details about the check and how to get another one issued.

Today BA's great customer service people at their baggage handling toll free department put me on hold 3 times and cut me off 3 times. WOW. Great customer service, huh?

Finally I got someone who tells me BA only communicates with customers via letter or fax. I guess that is so they dont appear stupid on the phone as well.

So, long story short, now going on 5 months with no information, no one who cares, no updates on how to resolve the issue, and no interest in keeping their customers happy.

Thanks BA for a half a**ed job.

Posted by: Bonnie kelsey | Nov 5, 2007 4:48:54 PM

"On August 1, the U.S. Department of Justice announced that British Airways pleaded guilty to charges of price fixing relating to fuel surcharges on long-haul passenger and cargo flights"

Lets hope they get whats coming to them!

http://flying-schools.bigwebsearch.net/

Posted by: Flying Schools | Feb 2, 2008 7:42:05 AM

"On August 1, the U.S. Department of Justice announced that British Airways pleaded guilty to charges of price fixing relating to fuel surcharges on long-haul passenger and cargo flights"

Lets hope they get whats coming to them!

http://flying-schools.bigwebsearch.net/

Posted by: Flying Schools | Feb 2, 2008 7:42:41 AM

"On August 1, the U.S. Department of Justice announced that British Airways pleaded guilty to charges of price fixing relating to fuel surcharges on long-haul passenger and cargo flights"

Lets hope they get whats coming to them!

http://flying-schools.bigwebsearch.net/

Posted by: Flying Schools | Feb 2, 2008 7:43:01 AM

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