Monday, December 20, 2010
Posted by D. Daniel Sokol
Karan Girotra, INSEAD - Technology and Operations Management and Karl T. Ulrich, University of Pennsylvania - Operations & Information Management Department provide Empirical Evidence for the Role of the Domain Name Itself in Website Performance.
ABSTRACT: This paper provides the first large-scale empirical evidence of the association between specific properties of internet domain names and website performance. We analyze over one million internet domain names, linking their phonological and morphological attributes to the realized demand for their associated websites. We test hypotheses related to how the names sound, how they look, their ease of recall, and the likelihood that they will be typed correctly. We find that certain attributes of names are associated meaningfully and significantly with the demand realized by a website. The websites with the highest demand have names that are short, include dictionary words, avoid punctuation symbols, and use numerals. The use of phonemes associated with disgust is negatively associated with performance for most websites, but positively associated with performance for adult sites. Some of these results from the on-line world are likely to hold off line, while some are not. These findings can be used in conjunction with other criteria as part of the selection process for names.