Friday, October 2, 2009
I have been inspired by one of my colleagues here at UConn, who finishes up with week in grand style. As a part of her job, she writes a weekly update for students in her program. The intro to her weekly updates have become one of the highlights of my Friday. Instead of simple run-down of events her program sponsors, she riffs on what students are going through at that moment--exhaustion, break-ups, annoying rommates--all the things that drive students crazy. It helps that she is hysterical, bringing levity to a very long Friday. The most important thing about her riffs is that she lets students know that they are not alone when they feel like they are losing their mind, and exhausted past the brink of tears. New students, be it 1L's or freshman, feel like they are carrying these burdens alone. Many are afraid to admit it's not going well for them, or think they are the only one struggling. By providing a (very funny) weekly reminder that we are all in this together, and it's a struggle for all of us, she is providing some needed support to students who won't reach out on their own. You never know which message will reach a student in crisis.
I have no doubt that the necessary part of her weekly update gets more attention because she starts with light-hearted banter. The purpose of the updates is to remind students of major events; some of them they must attend. For Academic Support programs that are new, are comprehensive (1L through bar), or have an unfortunate location, a weekly update can be a powerful tool for getting the attention of students. Even for students who need not need ASP programming, a weekly newsletter or update reassures them someone is looking out for them, and providing them with a needed break from the heavy-duty studying. The key is make them useful, make them brief, and keep it funny. (RCF)