Monday, May 4, 2009

Warm Fuzzies Have Impact

Academic Support Professionals work hard to provide excellent services to their students.  I always appreciate the students who take a few minutes to drop off cards, write e-mails, or just poke their heads in to say "thank you."  I also love seeing "ASP" alums out practicing to have the opportunity to rejoice with them over their latest professional and personal accomplishments.

Periodically I ask some of the students who used the ASP services to write comments on how ASP has helped them to turn their academics around.  Most students are willing to write anonymous contributions to this "success stories" archives, though a few are happy to attach their names. 

Why do I have students write their comments this way?  Here are a few of the reasons:

  • The comments can be used in publicity about the office.  We all know that students are more likely to "believe" other students than the administration or faculty about studying.

  • The comments can supplement the general statistics that I have on improved grade point averages.  The qualitative comments can be as powerful as the statistics.

  • The comments can be used for reports to my Dean and/or faculty committees regarding the ASP services.

  • The comments can be used in fund raising efforts to show donors what our law school is doing to assist students in their academic endeavors.

As ASP professionals, we know the importance of our work - as do the students who work with us.  But, it is always useful to get the word out to others.  (Amy Jarmon)

http://lawprofessors.typepad.com/academic_support/2009/05/warm-fuzzies-have-impact.html

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